Customer Service Isn't Just a Department, It's Our Business


This notification will explain how we use, collect, and protect personal data submitted and/or collected as part of our web-based service and use on our Site. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

Your personal data and security are essential to our business.

We may modify this Privacy Policy at any time by posting the modified terms on this page.

Agents are standing by 24 hours a day, 7 days a week

Feel free to choose one of the following options:
Chat: Directly on this website
Phone: (800) 446-8820

Agents will answer your questions, process refunds and cancel memberships upon request.

Collected Data

Information that determines your identity, such as your full name, complete financial billing address, and email address. We solely process customer data under the direction of our Members and we have no direct control or ownership of the personal data. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data for processing purposes.

Honoring Secure & Safe Transactions

We do not sell, rent, loan, trade, lease, or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being forced to disclose such information by law. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take all steps necessary to protect your privacy.

Use of Data Provided

The Information Collected Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. Maintain the quality and safety of the Services, and enhance, improve, and update those Services. To provide, maintain, and develop our Services, databases, networks, and support; for billing, account management, and other administrative matters to fulfill our obligations under the applicable terms of use and service such as communicating with you regarding updates to the Services.

Preventing & Handling Fraud

Your personal data and financial privacy are our main priorities. Fraud prevention is of the highest importance to our business. Excellent customer service is offered online, via chat, and by calling the available toll-free number to our customer service center 24 hours a day, 7 days a week. Upon contacting us, customers may request cancellations, refunds, and a variety of other services.

If at any point in time a customer feels their account has been compromised, all they need to do is contact us for assistance. We will issue any credits immediately, no questions asked, and cancel the membership. This will prevent any future charges or access to the membership account. Please note: any negative transaction or chargeback reported to a bank will result in a block in our system for future purchases and access to said membership account.

24 hours a day, 7 days a week - We are here to assist!